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Privacy Policy

Effective Date: 17th April 2023

Amery IT Support (“us”, “we”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website https://ameryit.support (the “Website”) or interact with us online. By accessing or using our Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Information We Collect

When you visit our Website, we may collect certain information about you, including:

Personal Information

We may collect personal information such as your name, email address, phone number, and other information you provide to us when you fill out forms on our Website or contact us through our online channels.

Log Data

Our servers may automatically record information when you visit our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and other usage information. We use this information to analyse trends, administer the Website, and track users’ movements around the Website.

Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to collect information about your use of our Website. Cookies are small text files that are placed on your device by a web server when you access our Website. We use cookies to improve the functionality of our Website, personalize your experience, and analyse how our Website is used.

How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To communicate with you about our services, promotions, and updates.
  • To personalise and improve your experience on our Website.
  • To understand how our Website is used and to analyse trends and usage statistics.
  • To protect the security and integrity of our Website and our business.
  • To comply with legal and regulatory requirements.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with certain third-party service providers who help us operate our Website and provide our services. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.

We may also disclose your personal information when required by law, regulation, or legal process, or to protect our rights or the rights of others, investigate fraud, or respond to a government request.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We will take reasonable steps to ensure that your personal information is securely stored and protected from unauthorised access or disclosure.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information that we have collected, subject to applicable law. You may also withdraw your consent to our collection and use of your personal information at any time. To exercise your rights or make changes to your personal information, please contact us using the contact information provided below.

Security

We take reasonable measures to protect the security and confidentiality of your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us or store on our Website, and you do so at your own risk.

Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites or services. We are not responsible for the privacy practices or content of those websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information.

Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the contact information provided below, and we will take steps to remove that information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices. We will post any changes to this Privacy Policy on our Website with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us using the following information:

Amery IT Support

info@ameryit.support

01952 263651

By using our Website, you acknowledge and agree to the terms of this Privacy Policy.

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